If your company has a special part that needs cleaning, and you can send it to us, we will be happy to offer you a FREE trial cleaning. Just this week I mentioned this to a potential client and they happily sent me this steamer oven full of calcium deposits to trial.
The company who owns this steamer (and many others like this) is paying to replace them 2 or 3 times a year at a cost of several thousands of dollars.
By running the trial at our facility, we were able to determine the proper cleaning chemical, temperature, process, power, frequency and machine size needed for the job. The result was amazing!
If you have a part you would like us to trial clean, please call us at 215.969.0266, or submit the form to the right.
One of the things I love about my work is that I am constantly learning new things. On a regular basis, I am sent parts of all types from all over the world to either test clean or come up with a protocol for how they should be cleaned. Who knew that so many bars, valves, molds, nozzles, and other intricate objects were involved with creating so many others items? (OK…maybe you did, but this was not something I was exposed to until later in life).
So, I’ve come to learn a tremendous amount about parts in my past 15 years at Morantz, but it’s still surprising how primitive the attempt at maintenance is for many of these items. For example…
Several years ago, we were contacted by Federal Express. They wanted to know if we cleaned ball bearings. Specifically, they had ball bearings on their conveyor belts that were seizing up because of dirt, and sometimes de-icing chemical, that was getting into the crevices and preventing the balls from spinning. To rebuild the bearings, the cost was $30/each.
We did a trial cleaning and you could literally see the dirt streaming out of the small groove. When we gave Fed Ex a quote of $1.45 per bearing for cleaning, they were thrilled! The next thing we knew, we had 10,000 bearings at our facility to be cleaned (sent via Fed Ex, of course). Fortunately, our machines could easily accomodate 100 bearings at a time.
It only took about 10 minutes per load in our machines and we were able to complete the job in a day and a half. Again, Fed Ex was thrilled! In fact, when we returned the bearings to their distribution center, we were immediately given another 10,000 bearings! And this one facility had over 300,000 bearings that were contstantly being rotated in and out, and given to us for maintenance. Saying this was a great job is an understatement.
This was the beginning of a National contract that was ongoing throughout the country and utilized many of our clients. Everybody was a winner in this scenario.
Today we welcome new clients to our family of Ultrasonic Cleaners. The team from Clean Blinds Now, David Morson, along with his fiancée, Cindy, his father Lamar and Lamar’s wife Hannah all completed 2 days of Basic Training at our Philadelphia headquarters and are headed back home to take delivery of their new 3-in-1 system.
Training is among my very favorite activities at Morantz Ultrasonics. While I do the majority of the teaching during training, I also make sure I spend time at the beginning of each session doing plenty of listening. This is my way of knowing what I really need to teach my clients to position them best for success. Believe me, it’s not the same for everyone. I’ve never approached our training as a set, static class. I individualize each training session for the needs of that client. This is the reason we conduct our basic training classes one on one and not in a group, classroom style.
For example, Dave and his family are a new, start-up business. They are planning to diversify into many different areas of ultrasonic cleaning including window blind cleaning, fire restoration and parts cleaning. To teach them everything they needed to know, I set aside two days. Beyond the basic know-how of the machine and cleaning techniques, we spent time talking about the family’s goals and expectations for the business. This helps me to make recommendations on things as diversified as marketing, pricing, and even the legal structure of the company (I am a lawyer, so I always ask about the nitty, gritty details to make sure everything is being thought through). However, if for example, I was training an existing fire restoration company, I would not approach the training the same way. Their needs are very different, as is each client’s needs.
I truly believe that training and support is the key to success in this business, and while each client has different needs, we are available for all of them. I told David before he left that he should feel free to call me and ask questions often….especially in the beginning when he is just getting started. He admitted that he is a bit anxious about everything but feels better knowing he can reach us should he need to.
Best wishes to the Morson family on their new venture!
Note: Shortly after this post, here is the note we received from the Morson’s:
Dear Stan, Lisa, Heather, and the entire Morantz Team.
We wanted to thank you for your hospitality, generosity, and wonderful experience we had coming to your operation. We look forward to embarking on a wonderful journey in the world of ultrasonic cleaning. The professionalism of each of your employees was unmatched. It was truly a pleasure dealing with each of them.
We are very excited to get started and look forward to many future dealings with your company.
Sincerely, David, LaMar, and Hannah Morson Clean Blinds Now